Courier December 2009 : Page 1
DECEMBER 2009 FEATURE 18 Convention ’09 Reno-Tahoe provided the perfect backdrop for industry networking, product development and partnering with plenty of fun in the Sierra Nevada. Reno Mayor Bob Cashell, NTA Convention Chair Suzanne Slavitter, World Religious Travel Association President Kevin Wright and Reno-Sparks CVA President and CEO Ellen Oppenheim gathered at a press conference to kick off the NTA and WRTA conventions in Reno, Nevada, last month. 4 From the Editor 6 Voices of Leadership Catherine Greteman, Chairman and CEO Carolyn Chrzan, Tour Supplier Director BUSINESS 10 Industry Update NTA Announces Creation of Visit USA Center in Shanghai | Travel Web Sites Frustrating Online Shoppers | EU Says Europe Must Offer Better Value | Airline Passenger Bill of Rights Coming? | DOT Warns Airlines About Lost Luggage Date Set for 2010 NTA Grassroots Symposium NTA members will meet with elected officials on vital tourism industry issues during the annual Grassroots Symposium, which will be held Feb. 8–10 in Washington, D.C. 13 2010 Product Development Trips Tour operators can visit San Diego, Hawaii’s Big Island, Calgary, Egypt, and Philadelphia and Lancaster, Pennsylvania, as part of NTA’s 2010 lineup of product development trips. 16 Tour Scene Planes, Trains and Automobiles | Go Nuts at the Carver National Monument | Portland’s Edible Epicenter | Maine’s Magnificent Seven | Alligators, Azaleas and Art | I’d Like My Snowboarding with a Side of Stand-up COMPASS 28 Latin America Exotic Experiences Priced Right for the Economy 31 The Rockies Powwow in the Rockies 41 Smoky Mountains Students Star in the Smokies 47 Alabama Walking the Steps of Freedom 51 Louisiana Let the Good Times Roll 54 Mississippi The Blues and Beyond COMMUNITY 59 Meet the Members 61 New Members 63 Ad Index 64 AfterWords Mark Hoffmann, CTP, shares his love of historic sites along the Lincoln Highway. www.NTAonline.com 1
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